TY - BOOK AU - Garmine Gallo AU - 0 TI - The Apple Experience SN - 978-0-07-179320-9 U1 - 658 General management PY - 2012/// CY - USA PB - McGraw- Hill KW - Garmine Gallo The Apple Experience Apple N1 - 0; Acknowledgements Introduction: Enriching Lives Part 1: Inspiring Your Internal Customer Part 2: Serving Your External Customer Part 3: Setting the Stage Conclusion: The Soul of Apple Notes Index ER -