Val Gee

Business Improv - USA McGraw-Hill books 2011 - 384 7.4 x 0.9 x 9.2 inches

Workplace “drama” that’s productive! The secret to business growth is right before your eyes―it’s the creativity and innovation percolating in each one of your employees every minute of every day. How do you harness it to make it work for your organization? Business Improv! Based on the science of experiential learning, Business Improv uses improvisation activities from the theater to transform each employee into a great leader. The 75 hands-on activities in this proactive guide help you create an organization filled with people who: Engage with and “own” their work Generate creative ideas that drive profit Build innovative teams Solve problems effectively Make decisions with conviction Respond and adapt to change With Business Improv, you have the one and only tool you need to facilitate real, lasting leadership skills in every employee.

Introduction Activity 1 Yes and Activity 2 Listen to Understand Not to Respond Activity 3 Suspend Judgments Activity 4 Be in the Moment Activity 5 Loosen Up Activity 6 Thank You Activity 7 Gratitude Activity 8 Buzzwords Acronyms and Jargon Activity 9 The Interrupter Activity 10 Offering Support Activity 11 Acceptance Activity 12 You Should You Could You Would Activity 13 Me Me Me Syndrome Activity 14 To the Point Activity 15 Word Choice Activity 16 Paraphrase Activity 17 Empathy Activity 18 Observe Activity 19 Building Rapport Activity 20 Listen Up Listen Activity 21 Nonverbal Communication Activity 22 Listen to Learn Activity 23 Trust Activity 24 Let Go Activity 25 Team Confidence Activity 26 Advance Jointly Activity 27 Support Activity 28 Problem Solving Activity 29 Collaboration Activity 30 Adapting to Ambiguous Information Activity 31 Managing Change Activity 32 Flexibility Activity 33 100 Percent Commitment Activity 34 Concentration Activity 35 The Right Attitude Activity 36 Conflict Resolution Activity 37 Feedback Activity 38 Be Specific Activity 39 Leadership Activity 40 Motivation Activity 41 Delegation Activity 42 Create Your Environment Activity 43 Out of the Box Activity 44 Maintain Focus Activity 45 You Are Creative Activity 46 Generate New Ideas Activity 47 Critical Thinking Activity 48 Creative Inspiration Activity 49 Share Your Story Activity 50 Present without Scripting Activity 51 The Power of Questions Activity 52 Negotiation Skills Activity 53 Persuade Activity 54 Customer Service Activity 55 Think on Your Feet Activity 56 Drop Inhibitions Activity 57 Identify Emotions Activity 58 Identify Triggers Activity 59 Identify Reactions Activity 60 Emotional SelfControl Activity 61 Adaptability Activity 62 Achievement Activity 63 Positive Outlook Activity 64 Empathy and Organizational Awareness Activity 65 Influence Activity 66 Coaching and Conflict Management Activity 67 Inspirational Leadership and Teamwork Activity 68 Effective Meetings Activity 69 Prioritizing Activity 70 The Power of No Activity 71 Diversity Activity 72 Ethics Activity 73 The Interviewing Process Activity 74 Harassment Activity 75 Maintain the Improv Culture

978-0-07-176821-4

team working creative thinking leadership

330 / V-16