TY - BOOK AU - Christian Madsbjerg AU - Mikkel B. Rasmussen TI - The Moment of Clarity T2 - 0 SN - 9781422191903 U1 - 658 PY - 2014/// CY - USA PB - Harvard Business Review KW - .Christian Madsbjerg Mikkel B. Rasmussen The Moment of Clarity Using the Human Sciences to Solve Your Toughest Business Problems N1 - Traditional problem-solving methods taught in business schools serve us well for some of the everyday challenges of business, but they tend to be ineffective with problems involving a high degree of uncertainty. Why? Because, more often than not, these tools are based on a flawed model of human behavior. And that flawed model is the invisible scaffolding that supports our surveys, our focus groups, our R&D, and much of our long-term strategic planning; Getting People Wrong Getting People Right ER -