| 000 | 00927nam a22002177a 4500 | ||
|---|---|---|---|
| 008 | 200121200121b ||||| |||| 00| 0 mon d | ||
| 020 | _a-13:978-1-57851-699-5 | ||
| 035 | _a272 | ||
| 040 | _cШинэ Монгол Технологийн Дээд Сургууль | ||
| 041 | _aeng | ||
| 082 |
_a658 _bH-24 |
||
| 100 | _aHarvard Business Review | ||
| 245 | 0 | _aHarvard Business Review on Customer relationship management | |
| 260 |
_aUSA _bHarvard Business School Publishing Corporation _c2002 |
||
| 300 | _a192 | ||
| 500 | _a0 | ||
| 505 | _tCo- opting Customer Competence Ge Inside the Lives of Your Customers The Old Pillars of New Retailing Want to Perfect Your Company's Service? Don't Homogenize, Synchronize? Firing Up the Front Line Preventing the Premature Death of Relationship Marketing See Your Brands Through Your Customer's Eyes | ||
| 653 | _aHarvard Business Review | ||
| 700 | _a0 | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c233 _d233 |
||