000			01786nam a22002417a 4500
008			200121200121b ||||| |||| 00| 0 mon d
020			_a9780470876817
035			_a1826
040			_cШинэ Монгол Технологийн Дээд Сургууль
041			_aeng
082			_a658 _bP-97
100			_aKatrina Pugh
245		0	_aSharing Hidden Know-How
250			_a1st Edition
260			_aUSA _bJossey Bass _c2011
300			_a248 _c155x235
490			_a0
500			_ao manage business operations – let alone innovate – amid frequent restructurings, outsourcings and retirements, leaders must quickly capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks – in the teams, processes and experts that comprise them. Yet, many organizations are coming up short in this race. Knowledge sharing and transfer have been reduced to reports, e-mails and tweets replacing vital personal interaction. The lack of meaningful conversation coupled with intense fragmentation across organizations and networks has left leaders floating in a sea of information and ideas without a map to channel insight into action.
505			_tCharter 1 Knowledge Jam Rationale Solving Thorny Problems Charter 2 Knowledge Jam Basics Charter 3 Discipline 1:Faciltation Charter 4 Discipline 2: Conversation Charter 5 Discipline 3: Translation Charter 6 Bespeckled,Married, and Emancipated Charter 7 Knowledge Jam Heritage Charter 8 Comparing Knowledge Jam To other Knowledge-Carture Methods Charter 8 Comparing Knowledge Jam To other Knowledge-Carture Methods
653			_a9780470876817 Sharing Hidden Know-How: How Managers Solve Thorny Problems With the Knowledge Jam Katrina Pugh
700			_a0
942			_2ddc _cBK
999			_c693 _d693