Harvard Business Review
Harvard Business Review on Customer relationship management - USA Harvard Business School Publishing Corporation 2002 - 192
0
Co- opting Customer Competence Ge Inside the Lives of Your Customers The Old Pillars of New Retailing Want to Perfect Your Company's Service? Don't Homogenize, Synchronize? Firing Up the Front Line Preventing the Premature Death of Relationship Marketing See Your Brands Through Your Customer's Eyes
13:978-1-57851-699-5
Harvard Business Review
658 / H-24
Harvard Business Review on Customer relationship management - USA Harvard Business School Publishing Corporation 2002 - 192
0
Co- opting Customer Competence Ge Inside the Lives of Your Customers The Old Pillars of New Retailing Want to Perfect Your Company's Service? Don't Homogenize, Synchronize? Firing Up the Front Line Preventing the Premature Death of Relationship Marketing See Your Brands Through Your Customer's Eyes
13:978-1-57851-699-5
Harvard Business Review
658 / H-24