| 000 -LEADER |
|---|
| fixed length control field |
00927nam a22002177a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
200121200121b ||||| |||| 00| 0 mon d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
-13:978-1-57851-699-5 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
272 |
| 040 ## - CATALOGING SOURCE |
|---|
| Transcribing agency |
Шинэ Монгол Технологийн Дээд Сургууль |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658 |
| Item number |
H-24 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Harvard Business Review |
| 245 #0 - TITLE STATEMENT |
|---|
| Title |
Harvard Business Review on Customer relationship management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
USA |
| Name of publisher, distributor, etc. |
Harvard Business School Publishing Corporation |
| Date of publication, distribution, etc. |
2002 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
192 |
| 500 ## - GENERAL NOTE |
|---|
| General note |
0 |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Co- opting Customer Competence Ge Inside the Lives of Your Customers The Old Pillars of New Retailing Want to Perfect Your Company's Service? Don't Homogenize, Synchronize? Firing Up the Front Line Preventing the Premature Death of Relationship Marketing See Your Brands Through Your Customer's Eyes |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
Harvard Business Review |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
0 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Books |
