Harvard Business Review on Customer relationship management
By: Harvard Business Review
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TextPublisher: USA Harvard Business School Publishing Corporation 2002Description: 192ISBN: -13:978-1-57851-699-5Subject(s): Harvard Business ReviewDDC classification: 658
Contents:
Co- opting Customer Competence Ge Inside the Lives of Your Customers The Old Pillars of New Retailing Want to Perfect Your Company's Service? Don't Homogenize, Synchronize? Firing Up the Front Line Preventing the Premature Death of Relationship Marketing See Your Brands Through Your Customer's Eyes
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ШМТДС НОМЫН САН Уншлагын танхим | 658H-24 (Browse shelf) | Available | 0103000117 |
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| 658F-85 Strategic Management: | 658F-88 Total Leadership | 658F-88 Total Leadership | 658H-24 Harvard Business Review on Customer relationship management | 658H-43 What's Holding You Back?: | 658H-43 What's Holding You Back?: | 658H-43 What's Holding You Back?: |
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Co- opting Customer Competence Ge Inside the Lives of Your Customers The Old Pillars of New Retailing Want to Perfect Your Company's Service? Don't Homogenize, Synchronize? Firing Up the Front Line Preventing the Premature Death of Relationship Marketing See Your Brands Through Your Customer's Eyes
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